If we are signed in with a different account, we need to sign out from that account and sign in again with the correct Microsoft account. If we are not signed in with the Microsoft account associated with our copy of Office, we need to sign in now. We need to make sure that we are using the same account which is associated with our copy of office. Please visit to download the office offline installer. Steps to Download Office Offline Installer File The Office offline installer may help in bypassing the potential firewall, proxy, antivirus, or Internet connection issues that might occur during an Office installation as we will be downloading the Offline installer ISO file to install office to avoid error “Couldn’t start Office installation”.
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